Role: Customer and Innovation (C&I) Executive
Company Name: FiveS Digital
Location: Hubli
Key Responsibilities:
Customer Relationship Management: Build and maintain strong relationships with clients and customers, ensuring their needs are understood and met.

Innovation Strategy: Develop and implement innovation strategies that align with the organization's goals and objectives, promoting creativity and fresh ideas.

Customer Feedback: Gather, analyze, and act on customer feedback to improve products, services, and the customer experience.

Market Research: Stay updated on market trends, customer behavior, and industry changes to identify new opportunities for innovation and customer satisfaction.

Product and Service Development: Lead the development of new products or services that cater to customer needs and align with the organization's innovation goals.

Problem Resolution: Address customer issues and concerns effectively, finding solutions that maintain or improve customer satisfaction.

Innovation Culture: Foster a culture of innovation within the organization, encouraging employees to contribute new ideas and approaches.

Cross-functional Collaboration: Collaborate with various departments, such as research and development, marketing, and customer service, to bring innovative solutions to the market.

Performance Metrics: Develop and track key performance indicators (KPIs) related to customer satisfaction and innovation success.

Communication: Ensure that customer insights and innovative initiatives are effectively communicated across the organization and with external stakeholders.
E-mail: Share your resume to Runa.laila@fivesdigital.com
Website: www.fivesdigital.com
Contact: 9883734566