Role: Tele Callers
Company Name: Allen Career Institute Pvt. Ltd., Lucknow
Location: Lucknow
Job Type: Full-Time
Eligibility: Graduate, Post Graduate from reputed University
Excellent Communication Skills
Walk-in drive for non academic positions
Key Responsibilities:
Customer Outreach: Make outbound calls to reach potential customers, leads, or existing clients to promote products, services, or conduct surveys.

Inbound Calls: Handle incoming calls from customers, answering inquiries, addressing concerns, and providing assistance as needed.

Product Knowledge: Thoroughly understand the products or services offered by the company to provide accurate information to callers.

Script Adherence: Follow call scripts or guidelines provided by the company, ensuring consistency and compliance with company policies and regulations.

Lead Generation: Identify and qualify potential leads or prospects during calls and pass this information to the sales team for further follow-up.

Customer Support: Provide solutions to customer problems, answer questions, and assist with issues, ensuring a positive customer experience.

Data Entry: Accurately record and maintain customer information, call outcomes, and other relevant data in the company's database or CRM system.

Sales and Upselling: Cross-sell or upsell products or services to existing customers, promoting additional value and benefits.

Appointment Setting: Schedule appointments for sales representatives or field agents with interested customers or prospects.

Compliance: Adhere to regulatory guidelines and ethical standards, especially when dealing with sensitive customer information or financial details.
Experience: 2+ Years (Freshers can also apply)
E-mail: Interested candidates can send their resumes to hr.lucknow@allen.in
Contact: 9773346434